Users from some Institutions had been unable to login in Copac Beta. Thanks to help fromÂ colleaguesÂ we think we have now resolved the issue which was related to an exchange of security certificates between servers. The result was that a handful of InstitutionsÂ were not trusting us and so were not releasing the anonymised username that we require. This seems to be fixed now and we’ve noticed that users from those Institutions can now login.
So, if you tried to login to Copac Beta and received a “Login failed” message, please try again. And please let us know if you still can’t get access.